POLICIES

Bookings

All services require a non-refundable or non-transferable 50% booking fee to book and secure your appointment.

Your deposit will go towards the total cost of the service you have booked for.

 

All bookings must be secured under a valid debit or credit card online through this website under the Booking page. The remaining balance will be paid on the scheduled appointment via e-transfer at alison_siaotong@hotmail.com or cash only. 

 

Consent and Waiver Form

After booking your appointment, you will be required to fill out a consent and waiver form online that will be sent via email.

This must be submitted back prior to receiving any service. Failure to do so will make you ineligible to receive service. 

Cancellations & Refunds

All deposits are non-refundable or non-transferable.

If you decide to cancel, your deposit will be forfeited. 

If you need to reschedule, please be respectful to provide a 48-hour notice prior to your scheduled appointment. 
You may reschedule one time before the deposit will be forfeited. 


 

Lateness

Please arrive on time or 5 minutes early for your appointment.

 

If for any reason you are expecting to be late, for no more than 15 minutes grade period, please inform us as soon as possible. If you are more than 15 minutes late, a $10 late fee will be applied. Keep in mind there will be other clients after you. Your service may be altered to fit the remaining time available or you may be asked to reschedule. 
 


No Shows

If you do not show up to your appointment without notice, your appointment will be canceled, and the deposit will be forfeited. 
 

Allergy Test 

If you wish to take a patch test for possible risks of allergic reactions, please inform us. This must be taken 48 hours prior to your appointment.

If you choose to waiver the test, the Artist is released from liability. 


No refunds will be issued for reactions and/or contraindicated medical conditions. However, if you received an Eyelash Extension service, removal will be made free of charge. 

No Guest

All procedures require the full attention of the Client and the Artist. As such, we request you do not invite any friends, family (no children), or pets to your scheduled appointment.


Location
 

This is a home-based studio located in East Toronto, near Malvern Town Centre. The main intersection is Neilson and Finch Ave E. The address will be confirmed with a scheduled appointment. 

 

Payment Options

 


No tax. Prices are subject to change at any time. 

If you have any questions or concerns, please contact us.

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